Terms of Service
Welcome to Foivi AI! These Terms of Use ("Terms") govern your access to and use of our services. By using our services, you agree to these Terms. Please read them carefully.
SECTION 1: INTRODUCTION
Foivi AI offers innovative virtual services, including:
- AI Voice Agent: Subscription plans for telephone reception services.
- Chatbot for Legal and Academic Work: A tool for drafting and analysing long-form texts.
- Online Companion: AI-based conversation services for personal communication.
All services are delivered virtually through subscription plans.
SECTION 2: NATURE OF THE SERVICES
Virtual Products
All products and services are digital and are delivered online following successful payment. Subscriptions grant access for a defined period of time, depending on the plan you choose.
Service Availability
While we strive to provide uninterrupted service, we cannot guarantee 100% availability due to maintenance or unforeseen technical issues.
Human Oversight
All decisions made by the AI are subject to human oversight where required, in order to ensure proper use. In particular, decisions that affect the legal or personal interests of customers are confirmed by qualified personnel.
SECTION 3: SUBSCRIPTIONS AND PAYMENTS
Subscription Terms
Subscriptions are prepaid and non-refundable. Renewal occurs automatically unless cancelled before the end of the billing cycle.
Payment Methods
Payments are processed through secure payment gateways (e.g. PayPal, credit/debit cards). The customer is responsible for providing accurate billing details.
Payment Failure
Access to the services will be suspended in the event of failed payments until the account is settled.
SECTION 4: REFUNDS
Foivi AI does not offer refunds for subscriptions or services, as described in our Refund Policy. Customers are encouraged to review the subscription plans carefully before purchase.
SECTION 5: CUSTOMER OBLIGATIONS
Accurate Information
Customers must provide accurate and up-to-date information when creating an account and using the services.
Prohibited Use
The services must not be used for illegal activities, harassment, or any purpose that violates applicable law. Examples of prohibited uses include: spreading misinformation, recognising emotions without consent, and manipulating vulnerable groups.
Account Security
Customers are responsible for maintaining the confidentiality of their login credentials and for all activity carried out under their account.
SECTION 6: CHANGES TO THE SERVICES AND TERMS
Modifications to Services
Foivi AI reserves the right to modify or discontinue any service, temporarily or permanently, with or without notice.
Modifications to Terms
These Terms may be updated from time to time. Your continued use of our services after any changes constitutes acceptance of the updated Terms.
SECTION 7: LIMITATION OF LIABILITY
Foivi AI is not liable for: any direct, indirect, incidental, or consequential damages arising from the use of, or inability to use, the services; losses resulting from errors or interruptions caused by third-party providers.
Indemnification
Customers agree to indemnify and hold Foivi AI harmless from any claims or demands arising from their use of our services.
Force Majeure
Foivi AI is not liable for delays or failures in providing services due to events beyond its control, such as natural disasters, governmental actions, or technical failures of third-party providers. In such cases, customers will be notified promptly and every possible form of support will be provided.
Compliance with International Regulations
Foivi AI complies with international regulations, such as the GDPR in the European Union and the CCPA in the United States, ensuring the protection of customer data and rights.
SECTION 8: DATA SECURITY AND PRIVACY PROTECTION
Data Collection
Foivi AI collects only the data necessary to provide its services. All data is processed in accordance with the General Data Protection Regulation (GDPR).
Data Storage
Data is stored on secure servers and is protected against unauthorised access.
Use of Data
Data is used solely to fulfil the services and is not shared with third parties without explicit consent.
Customer Rights
Customers have the right to access, correct, or delete their personal data upon request. Requests are submitted through the contact form on our website.
SECTION 9: GOVERNING LAW
These Terms are governed by Greek law. Any dispute will be resolved exclusively in the courts of Athens, Greece.
SECTION 10: CONTACT INFORMATION
For questions or concerns regarding these Terms, please contact us:
- Email: contact form
- Phone: +30 694 985 1140
- Address: Athens, Greece
SECTION 11: HUMAN OVERSIGHT AND ACCOUNTABILITY
Oversight
All decisions made by the AI are subject to human oversight when they affect critical legal, personal, or professional matters of customers.
Ensuring Accountability
Qualified personnel supervise the proper operation of the AI and handle any issues or customer reports.
Advisory Nature of the Services
Foivi AI's services are provided strictly for advisory purposes. Ultimate responsibility for the use of the information and decisions rests with the users.
SECTION 12: COMPLIANCE WITH INTERNATIONAL REGULATIONS
GDPR
Foivi AI fully complies with the European Union's General Data Protection Regulation (GDPR), protecting customer data and rights.
CCPA
For customers in the United States, Foivi AI complies with the California Consumer Privacy Act (CCPA).
Global Best Practices
We apply best practices for transparency, fairness, and the protection of vulnerable groups worldwide.
SECTION 13: INDEMNIFICATION AND LIABILITIES
Customer Indemnification
Customers agree to indemnify Foivi AI for any claims arising from the misuse of the services.
Limitation of Liability
Foivi AI is not liable for damages caused by technical problems or third-party providers, unless negligence on its part is proven.
User Responsibility
Users bear full responsibility for the decisions and actions they take based on the information or services provided by Foivi AI.
This document constitutes the complete and entire agreement between Foivi AI and its customers. Please keep a copy of these Terms for your personal reference.